This Cookie Policy explains how SUNDER CL Ltd, trading as LOWKY, uses cookies and similar technologies on lowky.co.uk. By continuing to browse our website, you consent to the use of cookies in accordance with this policy unless you have disabled them through your browser settings. This document should be read in conjunction with our Privacy Policy, which explains how we collect, use, and store your personal data.

Cookies are small text files placed on your computer, mobile device, or browser when you visit a website. They are used to store information that helps improve functionality, performance, and the overall user experience. Cookies allow us to recognise your device, remember preferences, analyse website traffic, and deliver relevant advertising content. Some cookies are essential for the site to operate correctly, while others enhance your browsing experience or help us understand user behaviour.

We use several types of cookies on our website. Essential cookies are necessary for the website to function and cannot be switched off in our systems. They enable features such as shopping cart access, secure login, and payment processing. Without these cookies, services you request cannot be provided. Performance and analytics cookies help us measure and improve the performance of our site. They collect aggregated data about visitor interactions, such as page views, bounce rates, and session durations. This allows us to understand how users engage with our content, identify technical issues, and optimise loading times. Functional cookies allow the website to remember your preferences and choices, such as language, region, or login details, so you do not have to re-enter them each time you visit. Advertising and marketing cookies are used to deliver relevant promotions and measure the effectiveness of campaigns. These cookies may be set through our website by our advertising partners, including TikTok, Instagram, and Facebook, and may track your browsing across websites to build a profile of your interests.

We also use cookies placed by third-party service providers who assist us with analytics, marketing, and website operations. These include technologies from Google Analytics, Klaviyo, Meta Pixel, and TikTok Pixel. These services help us measure website performance, understand our audience demographics, and improve user experience. Each third-party provider is responsible for its own cookie and privacy practices. We encourage you to review their individual policies to understand how your data is used. For example, Google’s Privacy Policy can be found at www.google.com/privacy and Meta’s Data Policy at www.facebook.com/policy.

You can control cookies through your browser settings at any time. Most browsers automatically accept cookies, but you can usually modify your settings to decline them or notify you when a cookie is being placed. Please note that disabling cookies may affect the functionality and appearance of certain parts of the website, and some features such as shopping carts or personalised recommendations may not work correctly. Instructions for managing cookies can typically be found in your browser’s “Help” or “Settings” section.

If you wish to withdraw your consent for non-essential cookies, you may do so by adjusting your preferences using your browser or device settings. You can also clear stored cookies at any time. For mobile users, you may be able to manage advertising identifiers and app tracking through your phone’s privacy settings. Please note that opting out of targeted advertising does not mean you will no longer see ads; it only means that the advertisements you see may be less relevant to your interests.

LOWKY takes privacy and transparency seriously. We do not use cookies to collect personally identifiable information without your consent, nor do we share your cookie data with unauthorised third parties. The data collected through cookies is used strictly for legitimate business purposes, including website performance monitoring, user experience enhancement, fraud prevention, and marketing optimisation.

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or business practices. Any updates will be posted on this page with the revised date at the top. We recommend reviewing this page regularly to stay informed about how cookies are used on our website. Your continued use of the site after changes are posted will constitute acceptance of the revised policy.

If you have any questions or concerns about our use of cookies or wish to request further information about data protection, please contact us at hello@lowky.co.uk. You may also write to us at SUNDER CL Ltd, London, United Kingdom.

By continuing to browse and use LOWKY, you acknowledge that you have read, understood, and agreed to the use of cookies as described in this Cookie Policy.